Frequently asked questions

What products does Fenna & Co offer?

At Fenna & Co, we curate a stylish collection of quality fashion accessories and bags including premium Coach bags, Goyard-inspired totes, Longchamp-style bags, Bottega-inspired clutches, viral clutches.

📦 How long does shipping take?

We process and dispatch orders as quickly as possible. Shipping times will vary depending on your location and the shipping option chosen at checkout. Standard timelines estimate

Main cities: 3-4 Working Days
other Cities 5-6 Working Days

🔄 What is your return policy?

We want you to be delighted with your purchase. If for any reason you need to return your order:

Items must be returned within 14 days of receipt in their original condition and packaging.

Return shipping costs are the customer’s responsibility.

We recommend using a trackable shipping service and keeping proof of postage.

If your item arrives faulty or damaged, please contact us immediately we will assist you with a replacement or refund

💰 When will I receive my refund?

Once we receive your return and confirm that the item is in original condition, refunds are processed within a few business days. Please note it can take additional time from your payment provider depending on their processing times.

🎁 Do you offer gift wrapping or gift messages?

Currently, gift wrapping and personalized notes are available upon request. Contact customer service at checkout or via the support email provided on our site to add this to your order.

📞 How do I contact Fenna & Co?

You can reach our customer support team via the Contact page on our website we’re happy to help with order questions, returns, or product info.

Customer Reviews

What our customers are saying

Bottega Veneta Inspired Clutch (light pink) with Long Strap

Bottega Veneta Inspired Clutch (light pink) with Long Strap

Verified

A perfect balance between style and functionality. It looks professional, feels comfortable to carry, and the material quality exceeded my expectations.

Goyard Tote Bag - Mini Green (With Pouch)

Goyard Tote Bag - Mini Green (With Pouch)

Verified

Spacious, structured, and extremely practical. The finish and stitching are impressive, and it feels like a bag I’ll be using for years.

Goyard Tote Bag - Mini Orange (With Pouch)

Goyard Tote Bag - Mini Orange (With Pouch)

Verified

Beautifully designed and very well made. The bag feels premium, holds its shape perfectly, and works effortlessly for both work and everyday use.

Black Coach Tabby Shoulder Bag (WITH BOX)

Black Coach Tabby Shoulder Bag (WITH BOX)

Verified

I love how minimal yet elegant this bag looks. The quality is excellent, and it instantly elevates any outfit without being too loud.